Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,109 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,109 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,109 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,109 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

4.0

May 8, 2026

Access with ID badges is limited by site permissions

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

We can access our site with our current and active ID badges.

Cons

Even with company issued ID badges, some locations/sites are not available to access. Ex: Has an access in Felcris Centrale site but if we are assigned to a different site like SM Ecoland, we still need to asked permission to access the site and approve our badges which is not very helpful since you're don't want to double badge.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

May 7, 2026

Good service and friendly staff, but PC issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good service Friendly staff Nice environment

Cons

Some PC are not functioning

TP Response

1mo

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

5.0

May 7, 2026

This is for highly recommended one

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Handling claims concern and making sure the customer issue is resolved.

Cons

Making sure to provide customer satisfaction

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 124 - 126 of 17,109 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Customer Service and Technical Support Advisor with Spanish

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Spanish Speaking Google Ads Onboarding Account Manager

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TP Client Support Associate reviews

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Access with ID badges is limited by site permissions

Good service and friendly staff, but PC issues

This is for highly recommended one

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