Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,481 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,481 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Client Support Associate reviews

4.1

83% would recommend to a friend

(12,481 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Ratings by demographic groups

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Client Support Associate employees have rated TP with 4.1 out of 5 stars, based on 12,481 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

12K reviews

5.0

Jan 25, 2026

Supportive Work Space

Client support associate

Recommend

CEO approval

Business Outlook

Pros

Direct client exposure with support.

Cons

some times Pressure builds professionalism .

3.0

Jan 25, 2026

No work security

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good for freshers if compared to other bpo

Cons

Typical bpo. Not suitable for long term Can lay off anytime

TP Response

3mo

We appreciate your feedback and are truly committed to improving the areas you mentioned. BHR is always available to help clarify or support further.

1.0

Jan 25, 2026

Unethical HR practices, medical harassment & salary settlement issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

01. Decent office infrastructure 02. Salary paid on time during initial months 03. Team members were generally supportive

Cons

01. Medical leave denied even with documented illness 02. Forced to work despite serious eye and ear medical condition 03. Pressured to report to office under threat of termination 04. Salary held during treatment 05. Attendance marked unpaid during medical period 06. Placed into disciplinary process after seeking medical leave 07. Terminated without proper notice 08. Full & Final settlement contained unexplained deductions 09. HR refused to give written clarification and insisted only on phone calls 10. Washroom access restricted during live chat operations 11. High-pressure environment with little regard for employee health

TP Response

3mo

We appreciate your perspective and regret any difficulties you faced. Our leadership and BHR team are committed to listening and helping wherever needed.

Viewing 334 - 336 of 12,481 Reviews

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Supportive Work Space

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Unethical HR practices, medical harassment & salary settlement issues

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