Is TP a good company to work for as a Client Service Associate?

Client Service Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at TP .

Does TP pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 15 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13841) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (698) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2009 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1784 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1755 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1508 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3825 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2461 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 357 reviews))

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TP

TP Client Service Associate reviews

4.9

100% would recommend to a friend

(15 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

4.9

Diversity & inclusion

Client Service Associate employees have rated TP with 4.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have an excellent working experience there. TP is rated 37% above average by Client Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

5.0

Jul 10, 2022

Good

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good, nice, dependable, easy accounts, trainings are easy to understand

Cons

Shuttle services especially for midshift & graveyard shifts.

5.0

May 31, 2022

Customer service

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Work & Career Progression Training Referral Bonuses

Cons

Long hours The customer was rude.

TP Response

Thank you for taking the time to review Teleperformance. It's fantastic to hear of your positive experience

3.0

Oct 2, 2019

its okay

Client service associate

Recommend

CEO approval

Business Outlook

Pros

pays well dont need a lot to qualify

Cons

early mornings crazy security policy bad attendance policy

TP Response

We appreciate your feedback. We would like to clarify that it is required for the company to implement strict security measures to protect the privacy of our client's customers. We also want to assure you that we are continuously improving company processes and policies. Thank you for understanding.

Viewing 13 - 15 of 15 Reviews

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TP Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Customer service

its okay

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