Is TP a good company to work for as a Chat Support Associate?

Chat Support Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 148 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Associate interview questions at TP .

Does TP pay Chat Support Associate employees well?

Chat Support Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 148 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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TP Chat Support Associate reviews

4.5

94% would recommend to a friend

(148 total reviews)

Jorge Amar

100% approve of CEO

90% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Chat Support Associate employees have rated TP with 4.5 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have an excellent working experience there. TP is rated 26% above average by Chat Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

3.0

May 6, 2023

Benefits

Chat support

Recommend

CEO approval

Business Outlook

Pros

Annual Increase Employee Engagement Students are welcome to apply

Cons

Low basic Salary Management Final Pay

TP Response

Kindly send us the details of it at http://bit.ly/TPHR-newform. Thank you for your review!

5.0

Apr 16, 2023

5/5

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

I love the culture, working environment and the knowledge that I've learned in TP.

Cons

Lower compensation than other companies

TP Response

Thank you for your amazing review. We're glad that our efforts to promote a friendly and supportive work culture are appreciated. Best of luck!

3.0

Apr 8, 2023

Live Chat Agent

Live chat agent

Recommend

CEO approval

Business Outlook

Pros

Good salaries Transportation provided Decent colleagues

Cons

Bad management Bad environment Work pressure

TP Response

Thank you for your review. Here's a link where you can share with us more about it: http://bit.ly/TPHR-newform.

Viewing 91 - 93 of 148 Reviews

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TP Chat Support Associate reviews

Ratings by category

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Benefits

5/5

Live Chat Agent

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