Is TP a good company to work for as a Ccustomer Service Representative?

Ccustomer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,368 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ccustomer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Ccustomer Service Representative interview questions at TP .

Does TP pay Ccustomer Service Representative employees well?

Ccustomer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,368 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Ccustomer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

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TP Ccustomer Service Representative reviews

4.1

83% would recommend to a friend

(12,368 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Ccustomer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,368 company reviews on Glassdoor. This indicates that most Ccustomer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Ccustomer Service Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Jul 6, 2026

Good salary but toxic environment and partiality

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

ggood salary in comparison to other bpos rotational shifts 2 weekoffs

Cons

toxic environment partiality , night shifts

5.0

Jul 5, 2026

Helpful Workplace

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily responsibilities improve communication, patience, and customer handling abilities. Managers provide regular encouragement and useful feedback.

Cons

Rotational shifts affect routine sometimes.

3.0

Jul 5, 2026

Nice amenities but limited growth opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

cafeteria, outside eating area, lockers, and multiple restaurants nearby

Cons

narrow to no upward mobility

Viewing 1 - 3 of 12,368 Reviews

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TP Ccustomer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good salary but toxic environment and partiality

Helpful Workplace

Nice amenities but limited growth opportunities

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