Is TP a good company to work for as a Call Service Agent?

Call Service Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 860 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Service Agent interview questions at TP .

Does TP pay Call Service Agent employees well?

Call Service Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 860 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Service Agent salaries at TP.

How happy are Call Service Agent professionals working at TP?

92% of Call Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Call Service Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Call Service Agent reviews

4.5

92% would recommend to a friend

(860 total reviews)

Jorge Amar

90% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (860 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Service Agent employees have rated TP with 4.5 out of 5 stars, based on 860 company reviews on Glassdoor. This indicates that most Call Service Agent professionals have an excellent working experience there. TP is rated 26% above average by Call Service Agent professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

860 reviews

4.0

Jun 30, 2026

Supportive environment but schedules don't meet needs

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Great infrastructure with comfortable environment The mental health is one of the more important things The company develope different activities, allowing us a more active rutine

Cons

The schedules that the company offers doesn't be according the need of the employees Few time to relax during the shift The management of the account sometimes doesn't take into account the comments or need of the rest

4.0

Jun 30, 2026

Inclusive workplace, but commute can be challenging

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Healthy and inclusive environment for everyone.

Cons

Too far on where I live but I can handle.

TP Response

1d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 17, 2026

Supportive team and training, but high stress and workload

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Supportive teammates, good training, competitive salary, and career growth opportunities.

Cons

High workload, stressful calls, changing metrics, and rotating schedules.

TP Response

2w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 1 - 3 of 860 Reviews

Jobs at TP

Danish Speaking Sales and Onboarding Specialist – Google Ads

Barcelona

View job

Dutch speaking Google Ads Sales and Onboarding Specialist

Trabaja con nosotros en Grecia - Spanish speaking Customer Experts for Dyson

España

View job

¡Paquete de reubicación a Grecia! Spanish-speaking Customer, Tech, Sales and Digital Experts

España

View job

TP

TP Call Service Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive environment but schedules don't meet needs

Inclusive workplace, but commute can be challenging

Supportive team and training, but high stress and workload

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs

Company ratings over time