Is TP a good company to work for as a Call Representative?

Call Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,208 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Representative interview questions at TP .

Does TP pay Call Representative employees well?

Call Representative professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,208 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Representative salaries at TP.

How happy are Call Representative professionals working at TP?

92% of Call Representative employees at TP would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Call Representative professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Call Representative reviews

4.5

92% would recommend to a friend

(1,208 total reviews)

Jorge Amar

85% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,208 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 26% above average by Call Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Jun 30, 2026

Supportive environment but schedules don't meet needs

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Great infrastructure with comfortable environment The mental health is one of the more important things The company develope different activities, allowing us a more active rutine

Cons

The schedules that the company offers doesn't be according the need of the employees Few time to relax during the shift The management of the account sometimes doesn't take into account the comments or need of the rest

4.0

Jun 30, 2026

Inclusive workplace, but commute can be challenging

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Healthy and inclusive environment for everyone.

Cons

Too far on where I live but I can handle.

TP Response

2d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jun 23, 2026

Good salary and benefits, but community is questionable

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary Competitive Health Insurance (For Egyptians)

Cons

Community is somehow questionable Toxic Accounts (some accounts not all)

Viewing 1 - 3 of 1,208 Reviews

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TP Call Representative reviews

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Ratings by demographic groups

Reviews by job title

Supportive environment but schedules don't meet needs

Inclusive workplace, but commute can be challenging

Good salary and benefits, but community is questionable

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