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      TP

      Engaged Employer

      TP CSP - Client Service Professional reviews

      1.2

      1% would recommend to a friend

      (6 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      1% positive business outlook

      Ratings by category

      1.3

      Compensation and benefits

      1.1

      Culture & values

      1.1

      Diversity & inclusion

      1.1

      Work/Life balance

      1.1

      Senior management

      1.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      1.0
      Jul 29, 2025

      Not a great place to werk

      Customer service professional (csp)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tpusa will be unionized soon You are able to email yourself about what is going on with supervisors and the false statement they place on you Able to email let's connect about shady issues that supervisors are doing to purposely get you fired for performance.

      Cons

      Supervisors are not trained and understand people. HR is a shady department Supervisors and managers are not compassionate to the employees needs There is no union to fight on the employees behalf

      avatar
      TP Response
      11mo
      We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.
      1.0
      Jun 28, 2025

      Strong values on paper, but in reality a disconnected and disrespectful

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only person who genuinely supports you and doesn’t try to bulldoze you is your team lead. Floor-level colleagues are also friendly and supportive.

      Cons

      Core values exist only on paper. Contracts are misleading, KPIs are unclear, and you must study unpaid on personal time. There is a deep disconnect between floor staff and management, with no real interest in employee feedback or well-being.

      2.0
      Jun 16, 2024

      Bad managers

      Csp - client service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home was the only benefit in this company.

      Cons

      Managers. They are insane. Enough is never enough. Constantly pushing. Also they know much less about the product and they "teach you" how to do it.

      Viewing 1 - 3 of 6 Reviews
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