Is TP a good company to work for as a Technical Support Associate?

Technical Support Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 52 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Associate interview questions at TP .

Does TP pay Technical Support Associate employees well?

Technical Support Associate professionals rate their compensation and benefits at TP with 4.7 out of 5 stars based on 52 anonymously submitted employee reviews. This is 8.9% better than the company average rating for salary and benefits. Find out more about Technical Support Associate salaries and benefits at TP .

How happy are Technical Support Associate professionals working at TP?

91% of Technical Support Associate employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Technical Support Associate professionals have also rated TP with a 4.8 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1403) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1990 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1469 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1284 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3826 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1488 reviews)); "Bad managment and supervisor." ((in 499 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP Technical Support Associate reviews

4.9

91% would recommend to a friend

(52 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Diversity & inclusion

4.9

Career opportunities

4.8

Work/Life balance

4.8

Senior management

4.7

Compensation and benefits

Associate Technical Support employees have rated TP with 4.9 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Associate Technical Support professionals have an excellent working experience there. TP is rated 37% above average by Associate Technical Support professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

52 reviews

5.0

Aug 12, 2022

Best company in BPO

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Nice company in BPO sector.

Cons

There is no negative review for Teleperformance. If you are hardworking, Teleperformance offer enough perks and benefits.

TP Response

We're happy to see that you're enjoying your stay at Teleperformance. Thank you for your review!

3.0

Aug 11, 2022

Good Company

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Cabs, Good meals, good incentives

Cons

no work-life balance, rotational off

TP Response

We are sorry to hear about your experience. We take employee satisfaction and welfare very seriously, and we are committed to providing our employees with an environment that is conducive to their growth and development. We understand that a healthy work-life balance is important for morale, productivity and overall job satisfaction. We will look into this further and make the necessary changes to ensure that our employees have a positive work experience with us. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thanks!

5.0

Feb 22, 2022

Its good

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Everything is good so far and the trainee is very helpful.

Cons

I guess a little coordination among the recruiter is there.

TP Response

Thank you for this amazingly positive review, we appreciate your feedback.

Viewing 37 - 39 of 52 Reviews

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