Is TP a good company to work for as a Associate?

Associate professionals working at TP have rated their employer with 4.6 out of 5 stars in 421 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Associate interview questions at TP .

Does TP pay Associate employees well?

Associate professionals rate their compensation and benefits at TP with 4.7 out of 5 stars based on 421 anonymously submitted employee reviews. This is 8.9% better than the company average rating for salary and benefits. Find out more about Associate salaries at TP.

How happy are Associate professionals working at TP?

93% of Associate employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Associate professionals have also rated TP with a 4.6 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Associate reviews

4.6

93% would recommend to a friend

(421 total reviews)

Jorge Amar

Not enough data to show CEO approval

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (421 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate employees have rated TP with 4.6 out of 5 stars, based on 421 company reviews on Glassdoor. This indicates that most Associate professionals have an excellent working experience there. TP is rated 29% above average by Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

421 reviews

4.0

Apr 16, 2022

AML associate at Teleperformance

Associate

Recommend

CEO approval

Business Outlook

Pros

Nice Organization to work with. Work life balance. Job security.

Cons

Management is ok. Leaves for international are a bit difficult to get.

TP Response

3y

Thank you for this amazingly positive review, we appreciate your feedback. We will look further into your feedback on some of our team leads.

1.0

Apr 15, 2022

BAD

Associate

Recommend

CEO approval

Business Outlook

Pros

NO Pros at all in this company.

Cons

Lot of cons don't work

TP Response

3y

We understand your concern and we are doing our best to ensure that all of our employees are satisfied. We value your feedback and will do whatever it takes to provide the best experience possible. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thank you for your support!

5.0

Mar 25, 2022

Feedback

Associate

Recommend

CEO approval

Business Outlook

Pros

Professional management Good place to work Good salary package Supporting management Proper training Better carrier opportunities

Cons

Transportation not good Rotational shift affect work life balance

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

Viewing 352 - 354 of 421 Reviews

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TP

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AML associate at Teleperformance

BAD

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