Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 928 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 928 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

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TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(928 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.4

Career opportunities

4.3

Culture & values

4.2

Senior management

4.2

Compensation and benefits

4.1

Work/Life balance

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 928 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated 20% above average by Associate Customer Service professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

928 reviews

4.0

Feb 5, 2025

Amazing office

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The team members are super supportive, almost like family.

Cons

Nothing frm my side to share

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

4.0

Jan 29, 2025

Great place

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Been here for 2 years now and honestly it's been great. The team really feels like family and you get tons of hands-on beauty training. Pay is decent too!

Cons

You will get a nice working environment.

TP Response

Thank you for your short review. All the best and have a nice day!

1.0

Jan 24, 2025

Nothing good about this company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this company

Cons

Everything you can think off

TP Response

Hi There, We’re sorry to hear about your experience. We take employee feedback seriously and are continuously working to improve our culture, processes, and support systems. If you’re open to sharing more details, we’d appreciate the opportunity to listen and learn as well. We value our employees input and strive to create a positive work environment.

Viewing 118 - 120 of 928 Reviews

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