Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 926 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 926 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

82% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Customer Service Associate reviews

4.3

82% would recommend to a friend

(926 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 926 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated 20% above average by Associate Customer Service professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

926 reviews

4.0

Jun 8, 2018

Customer Service

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Supervisors are available most of the time to assist when you are in need

Cons

More supervisors are needed on the floor for assistance and to accommodate the agents.

TP Response

7y

Thank you for sharing this amazing review about your supervisors. We see to it that employees receive more than enough support from their team.

5.0

May 19, 2018

Good

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

This is the multinational company in our pan india

Cons

Tele performance wonder full company

TP Response

7y

Thank you for your short and lovely review. All the best!

4.0

Apr 15, 2018

work environment

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

good infrastructure ,good employee well fare policies regarding hospitality, good incentive,good work environment, better salary than other companies... nice canteens open 24 hrs... nice seniors ...

Cons

little hectic schedule,, ,, less breaks

TP Response

7y

Thank you for sharing your review. We see to it that we provide competitive salary with incentives and bonuses to reward our employees' hard work.

Viewing 922 - 924 of 926 Reviews

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TP Customer Service Associate reviews

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