Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 926 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 926 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(926 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 926 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated 20% above average by Associate Customer Service professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

926 reviews

5.0

Aug 5, 2019

Best place to work

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

They maintain their decorm in that environment

Cons

You have to work hard to achieve and this is not cons

TP Response

6y

Thank you for your review. We are glad to know that you consider TP as a best place to work. All the best and have a nice day ahead!

4.0

Jul 29, 2019

Exceptional

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

discounts on AT&T products and services, encouraging team members

Cons

So much to do at one time, customers cursing you out and disrespecting you.

1.0

Jul 14, 2019

Worst company to work with

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

There is no pros in the company

Cons

No work life balance No management

TP Response

6y

We are sorry to hear that you did not have a pleasant experience during your stint at TP. We would like to assure you that we are always working on improving our work environment for the benefit of our employees. Thank you.

Viewing 910 - 912 of 926 Reviews

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