Question 1

Does TLScontact pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

Question 2

How satisfied are employees working at TLScontact?

Accepted Answer

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

Question 3

What are the top reviewed jobs at TLScontact?

Accepted Answer

Customer Service Representative (25), Operations Agent (12), Visa Agent (10), Agent (9), Customer Service Agent (8), Visa Officer (6), Customer Service (4), Manager (4), Operations Supervisor (4), Project Manager (4), Visa Applications Agent (4), Visa Documentation Agent (4), Operations Agent (VISA Application Centre Agent) (3), Operations Associate (3), Product Manager (3)

Question 4

What are the pros of working at TLScontact according to real employee reviews?

Accepted Answer

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 15 reviews)); "Every manager I had was great." ((in 6 reviews)); "The team is great and we all get along" ((in 6 reviews)); "Friendly people in IT department." ((in 6 reviews)); "Great work environment to work in." ((in 5 reviews))

Question 5

What are the cons of working at TLScontact according to real employee reviews?

Accepted Answer

"Starting salary is low and some of the staff are not friendly" ((in 13 reviews)); "No Bonus" ((in 5 reviews)); "Extended working hours,poor management.The manager knew less than the average of all agents put together and supervisor and team leader does most of the job.He had no strategy or whatsoever and no leadership skills.Always hiding behind the telephone when mgmt actions or strategy was needed and delegating his job to others." ((in 5 reviews)); "everyone is always so busy that they don't really have time to give you a proper welcome and basic training." ((in 3 reviews)); "balance difficult, salary below average, no clear career path." ((in 3 reviews))

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