T-Mobile reviews

3.6

62% would recommend to a friend

(23,184 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 23, 2008
Recommend
CEO approval
Business Outlook

Pros

commission and the employee phone lines

Cons

They dont really advertise properly and expect to drive business into the stores. Senior management can be quite rude in the retail dept. when complaining to HR they could care less to hear your side.

2.0
Jun 21, 2008

Good company but not for everyone.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall culture is good and there are some really good employees (not all) that live the values which contribute to the company culture in positive ways. Benefits are competitive. Free sodas. Some departments have great team building events.

Cons

If you are lucky enough to work for a good group and good manager, then great. If not, you are challenged as opportunities for advancement are far and few between, especially at the lower, non-managerial levels. Employees are tasked with getting more and more done with little resources, which potentially leads to burn out. Again, if you are lucky enough to work for a good manager he/she will back up their team and try to get additional resources. Some other managers may just rule out team members as poorly performing workers.

2.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

T-Mobile is a company where decisions are typically made for the correct reasons; if ideas can be demonstrated to be good, they are pursued. If ideas can be demonstrated to be bad, they are not pursued. The challenge, of course, is getting this information to decision-makers through all the layers of upper management; but when presented information, virtually all senior leadership acts logically and rationally, without pursuing personal agendas.

Cons

In many ways, the company's values are used as a crutch to perpetuate incompetence. Cronyism is a real problem in some parts of the company, and some of the entrenched leadership protects its position by pushing more competent people out of the company before those people can become threats - under the guise of maintaining and protecting the company's values.

Viewing 23164 - 23166 of 23,184 Reviews

Glassdoor has 24,565 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.