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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,368 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      May 31, 2026

      Good benefits and salary, but major leadership issues.

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good benefits and salary - Nice coworkers

      Cons

      - Mandated AI usage (they literally track developers usage and get mad at you if you aren't constantly using it to write all your code) - Leadership is out of touch - Constant layoffs - Relies too heavily on expensive consulting companies - No loyalty to employees - Slowness and inefficiency is praised - Tons of meetings. TONS of constant company wide all hands meetings

      4.0
      May 31, 2026

      Supportive team but high-pressure, fast-paced work

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      worked with lots of other baristas at once so if I didn't know what to do at least one other person did

      Cons

      lots of pressure from customers, fast-paced environment

      avatar
      Starbucks Response
      2w
      Thank you for taking the time to provide feedback. We want to do what we can to help our partners feel supported with mental health resources inside and outside of work. In addition to our mental health benefits such as Lyra, which offers on-demand support, we also recommend talking directly with your manager about how you are feeling and how they can best support you. If you still feel you aren’t getting the support needed, we recommend reaching out to the Partner Contact Center so that we can address your concerns.
      Viewing 289 - 291 of 85,368 Reviews
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      Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.