Is Starbucks a good company to work for as a Store Manager/ASM?

Store Manager/ASM professionals working at Starbucks have rated their employer with 3.6 out of 5 stars in 83 Glassdoor reviews. This is a higher than average score with the overall rating of Starbucks employees being 3.5 out of 5 stars. Search open Store Manager/ASM Jobs at Starbucks now and start preparing for your job interview by browsing frequently asked Store Manager/ASM interview questions at Starbucks .

Does Starbucks pay Store Manager/ASM employees well?

Store Manager/ASM professionals rate their compensation and benefits at Starbucks with 4.2 out of 5 stars based on 83 anonymously submitted employee reviews. This is 12.7% better than the company average rating for salary and benefits. Find out more about Store Manager/ASM salaries at Starbucks.

How happy are Store Manager/ASM professionals working at Starbucks?

66% of Store Manager/ASM employees at Starbucks would recommend their employer to a friend. This rating has increased by 24% in the past 12 months. Store Manager/ASM professionals have also rated Starbucks with a 2.7 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.0 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44975) , Shift Supervisor (9807) , Cashier/Barista (4308) , Store Manager (3146) , Supervisor (1116) , Barista, Shift Supervisor (956) , Barista Trainer (843) , Starbucks-Barista (737) , Manager (656) , Shift Manager (588) , Cashier (458) , Assistant Manager (377) , Partner (332) , Assistant Store Manager (325) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11816 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4290 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3721 reviews)); "Tips are great and the free coffee is good." ((in 3590 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3560 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4842 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4459 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2536 reviews)); "No work life balance or ability to use PTO due to chronic understaffing and union busting" ((in 877 reviews)); "Poor upper management." ((in 783 reviews))

Starbucks Store Manager/ASM reviews

3.6

66% would recommend to a friend

(83 total reviews)

Brian Niccol

94% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Store Manager/ASM employees have rated Starbucks with 3.6 out of 5 stars, based on 83 company reviews on Glassdoor. This indicates that most Store Manager/ASM professionals have a good working experience there. Starbucks is rated in line with the average (within 1 standard deviation) by Store Manager/ASM professionals compared to other employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

83 reviews

5.0

Jun 4, 2025

Great place, hard to manage everything in allotted time

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Great environment with other coworkers and a ton of support from fellow managers.

Cons

Lots of work to be completed in 40 hours and sticking to the staffing budget allotted.

Starbucks Response

1y

Thank you for providing your feedback. We sincerely appreciate your input and are pleased to hear that you’ve had an overall positive experience as a partner.

3.0

Mar 30, 2025

Over worked underpaid

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, some nice people to work with,

Cons

Unrealistic expectations by management, pay sucks for the amount of work expected from management

2.0

Mar 25, 2025

Bad, unless you're ok with a barrage of negativity.

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, coworkers, free coffee, perks.

Cons

Work life balance, treatment, hours.

Viewing 7 - 9 of 83 Reviews

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Starbucks Store Manager/ASM reviews

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Ratings by demographic groups

Reviews by job title

Great place, hard to manage everything in allotted time

Over worked underpaid

Bad, unless you're ok with a barrage of negativity.

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