Starbucks employee enjoys her job, regardless of rude customers and insufficient store managers
Pros
Not only do we get a pound of coffee/box of tea a week w/ a killer discount, but we are "partners" - we feel like part of the company. Even though there are significantly more customers who are rude and act with a feeling of entitlement than customers who are nice and genuine, I enjoy interacting with customers - one of my favorite parts of the job. Starbucks cares and wants employees to be knowledgeable about all of the coffee and their products. I like my job alot, but sometimes with customers and employees under estimating us, it can get difficult.
Cons
starbucks is what you make of it. if you want to be a step up from mcdonalds you can work here. if you want to be like a real barista you can work here. Management cares for the most part what you have to say. I work in a metropolitan area, so I believe that its different than the majority of stores. managment that are outside hires are difficult to work with - they don't know all of the work that the baristas do, and kind of slack. the work you do is to help out everyone else. we help and set each other up for success while providing legendary service to customers - something outside hires don't quite understand.