Starbucks reviews

3.5

56% would recommend to a friend

(85,279 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Jan 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks is a great place to work if you want to get free coffee. You get 30% off of the food and retail items as well, and a free pound of coffee or a box of tea a week. There are still some great managers and partners (employees) out there that make working there a good experience but the ompany has been systematically laying them off. The culture used to be great but no longer is

Cons

Senior Management clueless. no advancement opps anymore

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Health benefits for part-time work. Company has really good ideals even if the daily reality falls short sometimes. They aspire to treat their employees well, even if they never achieve the utopian employer-employee they strive for. Perfect your social skills. Free junk food. Once you work at one Starbucks, you can get a part-time job in any town. Flirt with girls or guys. Relatively easy job. Young, fun, if sometimes immature coworkers. Perfect job for extroverts.

Cons

You may get fat off the drinks and food. It's a retail job so expect retail pay and retail respect. You feel a little nasty and dirty at the end of your shift. On the retail side, retail career advancement isn't so hot. After being a barista, you can move up to shift lead, assistant store manager, then manager. Each move is hard since there are too many who want the job and are capable of doing the job. People wait years to get an Assistant Store Manager job paying a little over 30k or Manager job paying a little over 40k-50 depending where you live. In that time, you could have just got an office job that pays more for less work. However, once you make it to manager, then career opportunities in the company really open up.

3.0
Jan 24, 2009
Recommend
CEO approval
Business Outlook

Pros

They give you good pay and the coffee there is good. Co workers are nice

Cons

The hours are long and you have to be in a coffee shop all day. You have to smile and talk to everyone!

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Glassdoor has 90,986 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.