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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,311 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      5.0
      Aug 12, 2009

      I loved working here!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great, there's upward mobility to the shift and AM level, and you get paid a decent wage for the work. My manager was great about working with our schedules (I went to school full time and worked another job, and he always made sure I had time for everything, but if I wanted the hours I got them.) It was really fun, fast-paced, and everyone had a good time.

      Cons

      There were one or two associates that weren't as easy to get along with, but overall I have no real complaints. It gets harder to move from Assistant manager level to GM, and they insist you move up through the ranks if you start as a barista, but they will hire GM's externally.

      3.0
      Aug 11, 2009

      Prior to Oct08 Starbucks was Great, very relational and focussed on people. After Oct08; All Metrics and numbers.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand recognition; leadership, communication and time management development.

      Cons

      High performance expectations with minimal allocated time to deliver. Stressful, Sleep deprivity. Poor communication with minimal notice from upper management of required actions and changes. As a Store Manager, you are allocated ~ 3 hours a week for any admin managent tasks, other wise you're floor coverage just like your baristas Due to this, you have to work extra just to get the job done! Starbucks previously emphasized work/life balance and there business model supported that. Now, Starbucks claims to value work/life balance but sets too high of expectations for you to realistically accomplish that. The company has changed! All Howard cares about is winning and increasing stocks. He will succeed at this but Starbucks will never be the same great company to work for again. Starbucks wants more for less and has compromised there integrity to do so.

      4.0
      Aug 9, 2009

      Barista

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment is excellent. The employee atmosphere is laid-back and encouraging, managers work with you instead of over you, and the customer-base is solid.

      Cons

      Super early shifts might be a con to some. If you work in a busy store it can get pretty stressful at times.

      Viewing 85033 - 85035 of 85,311 Reviews
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      Glassdoor has 91,022 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.