Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Jan 7, 2010

It's all about who you know

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly good benefits, flexible work schedule, nice amenities (at the headquarters in Seattle).

Cons

The worst part about working at the headquarters is the 3-year wait to get into the parking garage. The only other option is to park a mile away and take a shuttle. Which involves fighting for a parking space, waiting long periods in the rain and cold, bumping through the industrial district in a shuttle with no shocks, and getting held up as much as a half hour by trains (I cross 5 train tracking coming to/from work, and have been delayed up to an hour). Also, the stadiums are close by, so when a game lets out, the traffic can delay you an hour or more as well. The commute/parking is a nightmare! I'm looking for another job just because of the commute/parking headaches. Also: Anything you did before you came to Starbucks doesn't count. They put a premium on tenure, and on "retail experience," i.e., starting out as a barista in the stores. If you are an expert in your field but do not have tenure or store experience, you expertise counts for nothing. If you start as a new employee, you get no sick leave, almost no vacation, and you have to wait 3 years to get into the parking garage. If you don't already work for Starbucks, don't start. You won't have enough seniority. Oh, and accomplishments don't count either. It is not what you do, it is who you know. If you are very political and make the right friends, you will do fine. If you are merely fabulous at what you do, you will fail. You must be a schmoozer.

5.0
Jan 6, 2010

Starbucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with customers and the positive and energetic environment.

Cons

Pay is not high, most of the other employees are early 20's and younger. Not many full time positions offered.

5.0
Jan 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Working at Starbucks has helped me improve my interpersonal/social skills immensely. Every day I meet new people and after each interaction I can apply what I have learned to the next interaction. The job is very rewarding personally--I have met a lot of friends and I basically get paid to improve my social skills (actively engaging in conversation, reading people, relating, effectively delivering message) and to practice being more patient and aware. Also, I am eligible for medical benefits as long as I work around 20 hours a week.

Cons

I have worked at Starbucks for two years now and the pay isn't awful but it doesn't seem competitive. However, I get the health insurance from Starbucks and it makes up for the pay for me.

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