Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Starbucks. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Starbucks?

56% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44907) , Shift Supervisor (9787) , Cashier/Barista (4308) , Store Manager (3134) , Supervisor (1115) , Barista, Shift Supervisor (955) , Barista Trainer (842) , Starbucks-Barista (737) , Manager (653) , Shift Manager (587) , Cashier (458) , Assistant Manager (375) , Partner (332) , Assistant Store Manager (325) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"The benefits are great and the fact that they offer them for all partners is amazing." ((in 11763 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4257 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3680 reviews)); "Tips are great and the free coffee is good." ((in 3656 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3574 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4823 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4448 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2502 reviews)); "No work life balance or ability to use PTO due to chronic understaffing and union busting" ((in 878 reviews)); "Poor upper management." ((in 778 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What are the top reviewed Starbucks locations?

Madrid , Barcelona , Sevilla , Alicante , Málaga , Las Palmas , Santa Cruz , Valencia , Las Rozas de Madrid , Santander , Vigo , Trujillo , Zaragoza , El Prat de Llobregat , Callosa de Segura , Madridejos , Cerdanyola del Vallès

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Starbucks

Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)

Brian Niccol

31% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

2.8

Senior management

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

85K reviews

2.0

Jan 17, 2010

hot and cold.

Barista

Recommend

CEO approval

Business Outlook

Pros

Learning customer service and working in a fast paced environment.

Cons

Underpaid for all the hard work we did. Company standards have fallen in the past few years.

4.0

Jan 15, 2010

A good first job.

Barista

Recommend

CEO approval

Business Outlook

Pros

The schedule was flexible and, at least at the particular Starbucks I worked at, they were willing to accommodate whatever hours you could manage. If you ever needed time off, all you had to do was inform the supervisor and find someone to cover for you. It was an exciting place to work, especially if you love coffee and there was always something to do. My superiors and co-workers were always ready to help if I got stuck on something or needed help, I never felt like I was stupid for not knowing something. Another great thing was getting 3 free drinks a day and a free pound of coffee every week.

Cons

The pay was not great. Where I worked, I got $8.25 an hour. Not a good job if you're trying to support a family or pay your bills, unless you moved up to a management position. It was kind of a lot to take in as well, because you had to remember all the recipes and everything and if you work in a busy store like I did, you had to work FAST. When you work there, you have to learn to work hot bar, cold bar, register, drive-through, AND do a "spin" at least once every shift. A spin is where you clean up the restrooms and the lobby and change the trash bags in every trash can in and out of the store. It was a little tiring. If you don't like coffee, it's not a good job for you, as you have to try samples all the time and keep a "Coffee Passport" of all the blends they sell.

2.0

Jan 14, 2010

buckie

Store manager

Recommend

CEO approval

Business Outlook

Pros

free coffee and drinks decent benefits

Cons

poor senior leaders inconsistent policies act like use cars salesman

Viewing 84967 - 84969 of 85,366 Reviews

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