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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,368 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Feb 2, 2010

      The culture is changing.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks offers a great benefits package with quality of life. Their minimum hours work requirement is 40/week. The people that I worked with were great. Starbucks was very proactive with results from their partner view surveys, trying to close the gap with dissatisfied partners and upper management.

      Cons

      There are certainly favorites within the ranks and the decisions made reflects that attitude. Starbucks is going in the opposite direction with their culture. It is going towards all about the numbers and less about the people. Recognition of partners has gone way down. Its an all or nothing attitude.

      4.0
      Jan 31, 2010

      Great place to work

      Director information systems
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respect for employees, great company values. Embraces a wide range of experiences and backgrounds. There is passion for the products and the people.

      Cons

      Very matrixed organization. Some employees have a sense of entitlement but generally a good place to work. There is some lack of process so it can be hard to get things done.

      4.0
      Jan 29, 2010

      Customers make it a Difficult Job, Internally not bad

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Flexible hours *Not hard to move up - can become store manager within a year *Great benefits - HEALTH even though part-time job *Laid back atmosphere when business is slow * Good training

      Cons

      * Very low wages * angry or rude customers can make the job stressful *god forbid you forget how to make a drink..

      Viewing 84952 - 84954 of 85,368 Reviews
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      Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.