Starbucks reviews

3.5

56% would recommend to a friend

(85,452 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Part time health benefits, free drinks, weekly coffee markout.

Cons

Incompetence of senior management, lack of flexibility, lack of district manager presence, uniforms, sticky work conditions.

5.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

-great environment -fun people -mostly great guests -get to know other people for a network -FREE coffee!! -uniform isn't hideous

Cons

-rude guests, but that is everywhere in retail/restaurants -changed managers 4 times in 4 years; stability would have been nice

4.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

-Positive work environment - Great benefits package - full health coverage with only 20 hours/ week or more - Good training program - They stress good customer service

Cons

- Employees have little control over scheduling shifts - I had at least one week of alternating 4am opening shifts and night shifts

Viewing 84874 - 84876 of 85,452 Reviews

Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.