Starbucks reviews

3.5

56% would recommend to a friend

(85,462 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Starbucks treats their corporate partners very well. I found that the Pacific Northwest (home) region in Starbucks excels at striving to live to their mission statement and the communications within the company are outstanding.

Cons

Starbucks suffers from the "we grew to quickly" syndrome that many businesses in the retail food store sector have suffered. However, in the last several years, they have also taken drastic steps to correct this malady, and time will tell if their strategy works.

2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

They offer Free Coffee/beverages, Learning to run your own business from top to bottom, building relationships with team and customers.

Cons

Upper Management: They use intimidation to get you to deliver results, and expect you to intimidate your employees to deliver as well. Their district managers are not educated, and often clueless... asking other managers how to spell words, and do emails, spreadsheets. Company Culture: They're implementing LEAN, which is simplifying tasks, reducing movement, to reduce time it takes to complete tasks. The problem is they have cut labor so much, that stores are required to run at a negative variance, when there is SO MUCH that needs to be done. Stores are being asked to do more and more, with less and less resources. Health: My health deteriorated immensely, the stress from the job of being treated so poorly, and inconsistent scheduling expectations, crippled me

Viewing 84856 - 84858 of 85,462 Reviews

Glassdoor has 91,180 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.