Starbucks reviews

3.5

57% would recommend to a friend

(85,498 total reviews)
avatar

Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Sep 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Excellent benefits package. Enthusiastic, and it rubs off.

Cons

Pay may be competitive within the service industry. Lack of experience to be gained. Lack of possible promotions.

3.0
Sep 22, 2010

na

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, partners are usually fun, customers are usually awesome. it's not a hard job to learn--anyone can do it, really

Cons

management is clicky, partners are not treated equally. there is a recognition program/process in place but is not used. accountability is lacking at management level. management takes credit for partners hard work without giving due recognition.

5.0
Sep 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company that cares about its employees & customers. Benefits are offered to part time employees. Ongoing training is encouraged to help provide customers with excellent service as well as giving employees the opportunity to advance career.

Cons

Sometimes dealing with partners who dont take their job seriously. At times of high volume atmosphere can be stressfull, have to be able to keep a positive attitude.

Viewing 84811 - 84813 of 85,498 Reviews

Glassdoor has 91,217 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.