Starbucks reviews

3.5

57% would recommend to a friend

(85,530 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Extended healthcare, discounts on drinks and free drinks while on shift. You’ll learn so much about coffee and where it comes from. You’ll make some great relationships with customers/regulars. Seeing them and chatting is honestly the best part of some of my shifts!

Cons

Incredibly toxic work environment. Extremely understaffed. Store manager will bend rules to benefit their narrative, such as inconsistently applying rules. Management treats baristas and supervisors poorly. Regular yelling, being aggressively told off, rude text messages/phone calls on days off. District manager constantly interferes with operations, deviating from Starbucks policy to fit their narrative.

Viewing 592 - 594 of 85,530 Reviews

Glassdoor has 91,253 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.