Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

86K reviews
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and good time management

Cons

Customers were always demanding and fast paced

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Starbucks Response
1mo
Thank you for taking the time to share your experience. We’re glad that you enjoyed the connections you’ve made. This is the positive experience we always want our partners to have. However, we are concerned to learn that you did not have the best experience with customers. We champion a welcoming and inclusive space where mutual respect is expected. If our current partners ever encounter any challenges, we ask that they reach out to their managers for support.
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, casual, great coworkers

Cons

Store/district level management is inconsistent, and mandates get pushed down from corporate without concern for how they impact stores and partners.

Viewing 526 - 528 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.