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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,368 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      May 29, 2026

      Flexible schedule, but busy and high pressure during peak times

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Schedule and Nice Benefits

      Cons

      Busy during peak hours and heavy pressure

      avatar
      Starbucks Response
      3w
      Thank you for your valuable insights. We are disappointed to hear you did not feel supported. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this wasn't the case in your store, we encourage you to reach out to Customer Contact Center so we can better understand your experience and take the appropriate next steps.
      3.0
      May 29, 2026

      Berjaya Starbucks Coffee Company — Quick progression but high pressure environment

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      For those who are looking to learn fast and career climb into management and subsequently HQ levels, it has quick progression via the Management Trainee programme.

      Cons

      I worked in the Genting Highlands (Malaysia) outlet. It's a high speed environment that only fast and adaptable people can survive in. I was the only surviving barista from my batch of employment.

      Viewing 298 - 300 of 85,368 Reviews
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      Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.