SoftwareOne reviews

Unfortunately this organisation has more cons than I could write about, from terrible management to lack of direction this place needs a serious change of management from the top down. Management sits on a cloud that can do no wrong, they are blind to their mistakes and nothing is ever due to poor guidance or faults of their own. All mistakes are by the sales team and there is no going back. I would hardly trust these people to run a lemonade stand let alone a global org. Normal growing pains are completely ignored like trying to a reseller business/procurement house in to a fully functioning MSP where we dont have any skills or reputation. pathetic one liners used as an attempt to motivate staff such as, moving the needle and focusing the lens. Easy to see when they have no actual thought or ideas on how to improve the Org and help the growth of sales. Simply telling your staff to "sell more" does not help in the slightest. Inductions/training or lack of is an absolute joke and anyone in management should be ashamed of this effort in training new staff - this has lead to nothing more than a bunch of potatoes sitting at their desks twiddling their thumbs wondering what they should be doing. Yes men and brown nosing is applauded and this is how to move up rather than actually focusing on performance or effort put in overtime. Crazy decisions by management without consulting or at least trying to understand how this will impact staff morale. For example an "independent" was brought in to survey staff to understand and get a feel for company culture and morale which was meant to be %100 confidential. Results were never fully shared with the team just a blanket statement as a whole focusing on the positives that came out of this exercise. Once this was complete this person was then brought in as a company director after the whole organisation opened up to them in confidence.... people are now reporting to a boss who they would have never of shared these feelings or thoughts with. In summary SoftwareOne has serious issues and is nothing but toxic and i would not recommend this for anyone until there is serious changes made.

Career suicide. Your days become filled with defending clients from the nefarious will of management team. Comments back from clients include such nuggets as "All your managers care about is making money". "Zero consultative selling". "Please stop them from contacting me". "Are they desperate for business". Uninspiring, micro managing, soul destroying, megalomaniac. Surrounded by a bunch of weak willed 'yes' men and women. Tow the line or face the consequences. Ivory tower destined to fall. EBITDA is constantly chased on a monthly basis - leaves no room for consultative advice. Profit of people. Clients seen as accounts, not humans. Staff seen as disposable. Market perception is awful. Client satisfaction poor at best - management brush over this as growing pains / transformational necessity. Inexcusable. Culturally ruined. Needs a total overhaul.