SoftwareOne reviews

3.6

59% would recommend to a friend

(1,337 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

58% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- Pay - fun parties - food - pay

Cons

Them not using Salesforce is a real issue. Each team had different ways of building pipelines, with our manager utilizing an impressive Excel sheet she created due to the lack of a proper CRM provided by salesforce. Although her solution was resourceful, it was not a true CRM and felt somewhat unprofessional for such a large company. When I started, they promised a completed CRM by January, but seasoned employees joked that it had been in development for 8 years, leading to skepticism. Furthermore, they don't seem to be a true value-added reseller (VAR). They haven't built relationships with smaller organizations, likely because they relied heavily on Microsoft for income for years. Now they're playing catch-up and are significantly behind. Finally, their outdated system makes fulfilling orders cumbersome and time-consuming, taking up to 45 days. In my previous company, orders needed to be closed within a week, resulting in disciplinary action if not accomplished.

1.0
Oct 11, 2023

SAP Lead

Recommend
CEO approval
Business Outlook

Pros

Great organization with a lot of offerings

Cons

Worst place to work, management does not know what they are doing and they bring in people and do not help them succeed.

1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong history of performance. Passionate and dedicated people who genuinely care about the future of the company. Lots of opportunities as the company is global with a large base of customers. Some very good leadership and strong partnerships.

Cons

Lack of a clear vision. Many contradictory messages come from executives about performance and results. ESG and DEI (while important) seem to eclipse the primary objectives of the company. Too much time and cost is wasted on taking these initiatives to an extreme. Leaders are afraid to have any real conversations with staff for fear of being reprimanded or punished (or saying the wrong thing), the social contract is being breached regularly by people who want to push their identity on everyone at the expense of their performance. Confusing layers of management. There is an endless maze of management layers and a highly confusing matrix which is leading to a lot of political infighting between regional leadership and global business unit heads. Too many people are unclear who they are accountable too. Decision making has become slow and tedious. Performance isn't a priority. Merit doesn't seem to count and there is an over-emphasis on process and tools. Many leaders and peers are expressing disillusionment. People are given too much freedom, then when management doesn't like the results, they implement large scale restrictions instead of dealing directly with the poor performers. There has been so many shifts in organizational structure and operating model, it seems as though executives and leaders are constantly reversing course and going back on decisions. Certain regional leaders are hyper-aggressive and very political to a detriment - leadership insecurity and low awareness of behaviour seem to be constant. Employees are left to try and figure out what direction to take without any guidance (if they go with a Global recommendation, they feel they are going against the region, but if they go with the region, they are going against global).

Viewing 106 - 108 of 1,337 Reviews

Glassdoor has 1,875 SoftwareOne reviews submitted anonymously by SoftwareOne employees. Read employee reviews and ratings on Glassdoor to decide if SoftwareOne is right for you.