Slack reviews

3.9

77% would recommend to a friend

(1,097 total reviews)
avatar

Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 3.9 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Compassion is at the heart of the company, both for its customers as well as its employees. Incredibly customer-centric, obsessing over the customers' experience and constantly dogfood-ing the product. Management is also always emphasizing work-life balance and encouraging employees to take time off for mental health. The perks are very generous (Since COVID, we get 1 Friday off a month for free!). Workplace is very collaborative; everyone is very willing to help out. Good vibes all around.

Cons

Because the company is quite young, there are a lot of re-orgs and I have had 4-5 manager changes in a 18 months.

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Slack Response
5y
Thanks for taking the time to share your thoughts! The health and well-being of our employees is our top priority and we’re so happy to hear that you feel supported. We appreciate your patience as we grow and encourage you to share any feedback that you may have with leadership or your manager. -Slack
5.0
Oct 13, 2020

Great product, team, and values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In my time at Slack, I have been impressed with the thoughtfulness that everyone, from execs to peers, have put into building an intentional experience. This is true of the product, which differentiates itself both by being more enterprise-ready than competitors and a better experience for end users. But it's also true of the culture, which combines an intensity of purpose with a playful, empathetic approach. People aren't afraid to be human. I appreciate that our execs aren't afraid to make unconventional decisions and think about things differently to achieve our goals.

Cons

We are still in the middle stage between being a startup and a large public company. We went public very early in our lifecycle and grew quickly, so sometimes it can be hard to find certain information or specific answers to questions or policies. You have to be resourceful and determined in finding information.

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Slack Response
5y
Thank you so much for taking the time to share your feedback! Empathy is an important value at Slack and it’s great that you’re seeing it exemplified in our culture. We understand that we are a fast growing company and it can be difficult to find information - thanks for your patience as we work to provide you with clear information via tools like Guru and Workday. We also hope that Slack’s search feature can help with tracking down answers to your questions. Thanks again for your feedback!
5.0
Oct 13, 2020

Incredible Place to Work

Recommend
CEO approval
Business Outlook

Pros

- Supportive management - Transparency from top of leadership funnel down to individual contributors - Feel like I'm given every tool imaginable to succeed - Culture is welcoming, warm, and incredibly receptive to how COVID is impacting it's workers lives - ORGANIZED -- coming from a very disorganized company prior to joining Slack, the level of almost over-organization is a breath of fresh air

Cons

- Everything has a formulated process, which can be annoying at times when you're trying to close business quickly. But there is obviously a reason for that. - The culture is very much search first and ask questions second, which is by no means the con, however often times we are given so much information spread across so many different channels it's often hard to remember where you heard something.

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Slack Response
5y
Thanks for sharing your feedback! Slack is a wonderful tool to help with organization and we’re happy you’re seeing it utilized successfully. Thanks for your patience with some of our more process-oriented policies-- it’s important for us to cross our t’s and dot our i’s. Clear processes ensure that we don’t miss anything!
Viewing 667 - 669 of 1,097 Reviews

Glassdoor has 1,229 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.