SiteMinder reviews

3.9

77% would recommend to a friend

(516 total reviews)
avatar

Sankar Narayan

85% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

516 reviews
4.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

There was a lot to learn! Great management!

Cons

Not enough holidays on Indian holidays

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SiteMinder Response
3y
Thanks for your Glassdoor review. It's great to know that you enjoying your experience at SiteMinder.
3.0
Mar 4, 2023

It can be better

Recommend
CEO approval
Business Outlook

Pros

Work from home. Staff events are really cool. If you work in a Bank Holiday, you can choose between Double Pay or a Time off.

Cons

Stressful as It looks that the company is growing faster than it can handle, overloading every single department. For example Sales or Onboarding might not follow the procedures(by lack of attention for example), which leads to the Client to contact Support to fix something that supposed to be done before the Client Account was active. Hardly ever this issue will be reported to become a Constructive Feedback, which means it that might happen again. But if you are from Support be sure that you will receive feedbacks from everyone. Training should be better(longer).

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SiteMinder Response
3y
Thank you for taking the time to tell us about your experience. It's great to hear that you enjoy our flexibility and culture, but also hear your concerns. We are going through a period of rapid growth which is exciting, but also means that sometimes our processes struggle to keep up with our pace. We are currently looking at our Sales and Onboarding processes to try and streamline and automate in order to improve the experience for both customers and employees who support our customers. This is an ongoing evolution. Our Chief Product Officer has also commenced a bi-monthly all hands to ensure employees are aware of the product roadmap and the status of any bugs and enhancements.
Viewing 187 - 189 of 516 Reviews

Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.