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      SiteMinder

      Engaged Employer

      SiteMinder reviews

      3.9

      76% would recommend to a friend

      (516 total reviews)
      avatar

      Sankar Narayan

      84% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      SiteMinder has an employee rating of 3.9 out of 5 stars, based on 516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      516 reviews
      1.0
      Jan 23, 2024

      Run don't walk

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hybrid work place with snacks - Co-working space with other companies - Decent software

      Cons

      If you don't want to take my word for it, you'll see for yourself. First off, you will be given 6 year old equipment that doesn't work well. Then you will undergo a month long training program with one of the worst trainers you will ever have. Once you are ill-prepared to start calling because of poor training you'll have a 3-5 month ramping period that really isn't treated that way. You will be micro managed the entire time. The product isn't much different than the competition and it lacks PMS functionality. Its too basic for large hotels and too expensive for smaller ones This is definitely the worst tech company I've ever worked for and I suggest an American company instead of one based out of Australia. Only the Latin America market does well.

      avatar
      SiteMinder Response
      2y
      Thank you for taking the time to provide feedback, we are disappointed that your journey with us didn't work out. As you know, we work hard to maintain a very open culture where feedback can be submitted via our anonymous platform at any time. We are very proud of our accomplishments that see our products winning 5 separate categories at the HotelTechAwards, including #1 Hoteliers Choice and #1 Best Hotel E-commerce platform, so we are delighted to know that our customers also feel the same way as we do about our product set and the value it brings everyday. We strive to offer a unique career pathway to all our sales teams, designed to train and develop sales professionals as well as recognise achievements through promotion and expansion of role, from the first sales role through to leading teams and we have experienced record promotions across teams as we strive to support their personal and professional journey. Marie-Anne Varela, HR Director EMEA Sales
      4.0
      Jan 22, 2024

      Great

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has a great culture and ethos

      Cons

      Opportunities for progression are limited

      avatar
      SiteMinder Response
      2y
      Hi - thank you for spending the time creating a review for us. I am very pleased to read that you feel the same way about our culture and ethos as we do in the London team! In terms of limited progression - your review suggests you may have been employed by SiteMinder in the past so I think its helpful to share the work that we have done during 2023 on furthering our career pathway. At the back end of 2023 EMEA Sales implemented two key strategies - Firstly the implementation of P.A.R.T Days across the Sales business, focused on Recharging, and coaching as a priority. Secondly we launched an extension to our Career Pathway for our leadership team covering what great looks like for all Sales roles to Director level. Finally, this month sees us launching our new Talent Acceleration Programme, designed for every Sales colleagues who wants to push through and develop their career. I would be happy to expand on these if you wanted to catch up? - Marie-Anne Varela, HR Director EMEA
      5.0
      Jan 11, 2024

      Good Working Environment

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work set up and good working environment

      Cons

      Salary is quite high compare to other company but not aligned on the current market value

      Viewing 139 - 141 of 516 Reviews
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      ReviewsSiteMinder reviews

      Glassdoor has 580 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.