SiteMinder reviews

3.8

75% would recommend to a friend

(513 total reviews)
avatar

Sankar Narayan

83% approve of CEO

70% positive business outlook

SiteMinder has an employee rating of 3.8 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

513 reviews
4.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been working with SiteMinder for 5+ years. I had a mixed journey in SiteMinder. I had a massive gain in knowledge and experience, but also didn't get roles to feed my passion and no one seem to care about it too(may be time to leave ;). --Young, dynamic fast paced environment. --Very friendly and approachable senior management. --Tons of very nice people. --Great Products. Market leaders. --Ambitious and aspiring company, has abundance potential to grow further. --Senior Management is aware of the areas of improvement, and they are continuously working to improve things. Some to mention, parental leave, work flexibility(work from home), wedding bonus, breakfast etc (these benefits were initially not available). --Friday Beers, daily breakfast fruits etc --Ping Pong, snooker, x-box, and other board games.

Cons

--High employee turn around. --Some middle-level managers act as a huge bureaucracy wall and are very shallow. --Very limited 'internal' career progression, many suitable roles offered to external candidates(especially in service delivery). --Very limited employee skill development. --Socialising on Friday drinks seems to be the primary tool for internal career progression!. Nepotism :( --Annual salary review is a joke(usually around 0.7% to max 2%) --Different business units are isolated. Example, very limited communication between product team and service delivery(though it has improved slightly in the recent time). --HR(people and culture) team's primary task is recruitment. Would be nice they also focus on HR related issues. Usually takes months to get answers, even on simple matters. Advice to Job Seeker: It's not Google, but it's definitely better than 90% of other companies. It's not perfect, but it's getting there. I strongly believe it will reach there soon.

avatar
SiteMinder Response
8y
You make some great points, thanks for sharing. I know there are plans afoot for a focus on communication and career development this year so I am hopeful this will help address some of your feedback. Thanks, Charlie
1.0
Aug 1, 2017

Poor Leadership and Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay is the only pro for this company!

Cons

This place runs like a high school from the movie "Mean Girls." Be careful getting into clicks and watch what you say. The management and staff are unable to be trusted from the bottom up.

avatar
SiteMinder Response
8y
I've been called many things across the course of my career but I've never been called a mean girl before! On a more serious note, it sounds like you are having a really bad time of it, if you would like to have a chat and get some support I'd be happy to try and help, I'm at charlie.milne@siteminder.com
5.0
May 16, 2017
Recommend
CEO approval
Business Outlook

Pros

-Learning how to become a big company -Right staff settling into right roles -Focus on scaling and helping people develop

Cons

-Overcoming (we do things this way) -Helping product development focus externally

avatar
SiteMinder Response
9y
Thank you for the feedback, I think thats a pretty fair summation of where we are at right now.
Viewing 448 - 450 of 513 Reviews

Glassdoor has 576 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.