SiteMinder reviews

3.9

76% would recommend to a friend

(515 total reviews)
avatar

Sankar Narayan

84% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

515 reviews
2.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Very relaxed culture. SOME of your peers are tolerable. If you show effort you won't get fired.

Cons

Leadership is... very questionable. You have 1 good leader in LATAM but none in North America. No Hospitality professionals. Just people trying to further their own agenda. The company does not like to spend money on events, people, or anything really. Hard to be competitive when talent is leaving every 6 months and we can't attend trade shows. The sales floor is very similar to hanging out in a living room of a frat house.

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SiteMinder Response
6y
Thank you for taking time to review SiteMinder. It sounds like you are experiencing some challenges with your manager. I would encourage you to speak with me or a member of the HR team to see how we can help. SiteMinder is going through rapid growth so leadership is something we are heavily investing in. We have recently on-boarded a new VP, Sales and three additional Regional Sales Managers in Amers to support both new and existing teams. We are also investing in the development of our sales reps and have recently created a dedicated sales training function. We know that things aren’t perfect, but our eNPS scores give a real sense that people enjoy working at SiteMinder. Your feedback is very valuable and it would be great to continue to work with you to improve, so would encourage you to connect with me or a member of the HR team.
5.0
Sep 2, 2019

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good atmosphere and fantastic team to work with. Professional driven sales team.

Cons

Very specific industry. Not for everyone

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SiteMinder Response
6y
Thanks for your Glassdoor review. It's good to know you are enjoying life at SiteMinder and are contributing to our great culture and overall success. SiteMinder is growing fast, it's dynamic and the only constant is change so we know it's not for everyone.
5.0
Aug 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Very collaborative atmosphere Laid back office Great learning resources Opportunity for upward mobility Global team Happy hour on Fridays Team outings Off day on your Birthday Very knowledgeable team members

Cons

So far none. I have been here for almost 2 months and everything is going great.

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SiteMinder Response
6y
I'm so glad to hear all is going great and you're experiencing our collaborative atmosphere. We work hard to make sure cross-departmental communication and team work are at the core of how we operate. Thanks for your review!
Viewing 373 - 375 of 515 Reviews

Glassdoor has 579 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.