ServiceNow Software Developer reviews

4.0

87% would recommend to a friend

(386 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

Software Developer employees have rated ServiceNow with 4.0 out of 5 stars, based on 386 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

386 reviews
2.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice office with a lot of snacks, wellness days, permissive time off, WLB depending on the team, NOW stock has been good.

Cons

- Dysfunctional organization that is disconnected and delusional. - You will be working with either outdated or proprietary technologies. - What you learn here will mostly be useless elsewhere. - Convoluted code and the platform architecture is a nightmare. It does not follow any principle and it lacks consistency. Software components are tightly coupled and extremely fragile. A code change in one place can cause an unpredictable failure elsewhere. - Instead of addressing the root cause, underlying issues are often solved by adding more processes which lead to more busy work of pressing buttons and bureaucracy. - Mediocre management that plays politics and deflect responsibilities. Most of them are "managers" but aren't leaders, they don't motivate and command respect. Cracking a whip is the same as leadership. - Senior management does nothing to address the Pulse survey feedbacks. The same feedbacks are repeated year after year. It's getting old. - Remote work has been productive but now everyone is required to return to the office to the sake of "collaboration." - It is really difficult to stay motivated when you are not learning anything valuable besides bad practices and what NOT to do.

4.0
Jun 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture and work life balance are nice Decent pay and benefits

Cons

Low level managers are not the best Product and design all over the place Some proprietary tech makes engineering so so

Viewing 190 - 192 of 386 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.