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      ServiceNow

      Engaged Employer

      ServiceNow Software Developer reviews

      4.0

      87% would recommend to a friend

      (384 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Software Developer employees have rated ServiceNow with 4.0 out of 5 stars, based on 384 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      384 reviews
      3.0
      Feb 27, 2021

      Walmart of IT

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice, hungry and humble. Relax atmosphere without much work to do. Solid business and awesome marketing.

      Cons

      This is probably where you end up working when you have no other choice or when you get acquired like I did. Their stack was already outdated 10 years ago and is now calcified in place. The ticket system disguised as the workflow engine is crippled with bugs and an awful experience for users. Internally, everything uses it. You get a taste early on during what is definitively the worst onboarding experience I ever had. It doesn't help that every meeting feels like a cult where everyone just praises the executive for being so awesome.

      3.0
      Feb 26, 2021

      Ok

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good working environment and learning

      Cons

      No found as of now

      3.0
      Feb 20, 2021

      Apps team lives in a deep well of Service Now.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. People are very talented. 2. Highly enthusiastic people.

      Cons

      1. Apps teams are bugged heavily by customers, always one is in confusion on what to work on between development vs customer ticket. 2. Apps teams, especially managers should come out of the fantasy that world = service now 3. Apps teams are Bound by Platform which is using a technology that is outdated not today but a decade ago. 4. Platform offers a single hammer to solve all the problems (Some solutions offered by the platform are very illogical, it is very obvious to make you laugh). 5. If one customer comes with a request rate of several Thousand ~ millions of requests / minute, mark that is the end day for them to use Service Now. 6. Platform doesn't scale beyond a certain point, as it is bound to MySQL and heavy XML parsing.

      Viewing 331 - 333 of 384 Reviews
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      Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.