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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,690 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 10, 2020

      Toxic Environment in Waltham

      Sales operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and work from home option, which was nice. Decent salary and new equipment. Large company, so tossing money around was not a problem for them. Growing company.

      Cons

      Managers and supervisors were inexperienced and simply terrible. Training was severely lacking and new employees are not properly setup to succeed. Worst communication I've ever encountered in a company. Supervisor did not care about the team, only herself. Not once did supervisor give positive feedback, even when you help solve her issues for her or saved them from a major mistake. The culture in Commercial Sales Operations is quite disheartening. You're basically on an island by yourself.

      1.0
      Jan 9, 2020

      Stressful Job

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They gave generous rsu at the beginning Beer and Wine every other week

      Cons

      No pay raises No more generous rsu No time for training Just not a fun company to work for Management intimidate those whom they perceive as vulnerable. Fearful of losing your job all the time.

      1.0
      Jan 5, 2020

      Graveyard for engineers

      Senior software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      free snack and drinks. T-shirts.

      Cons

      Poor Leadership and Killing youth workers. This place is highly political. You are being watched all the time. You are expected to fetch 140% of productivity (open statement by management and leaders). Not a ideal workplace for life/work balance. CEO Left, CTO Left and CFO left. All gone in one single year(2019), What do you think of this situation. All got 20-30 millions in pocket. New fresh blood is brought to kill people. Good Job.

      Viewing 112 - 114 of 5,690 Reviews
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      Glassdoor has 6,626 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.