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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,682 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Sep 11, 2019

      Cronyism and discrimination

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I personally experienced.

      Cons

      Rampant cronyism and people being fired at a moment’s notice for political reasons. I was discriminated against on a project due to my age, race and appearance. Nothing of course that I could prove in court, just heard second hand from a colleague I trust who was flabbergasted. But then again, that’s how discrimination is done, isn’t it? They don’t come out and tell you why you’re being discriminated against, do they?

      1.0
      Mar 18, 2019

      Run away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quarterly bonus and nothing else

      Cons

      Highly toxic, political and hostile work environment. Good people got let go for no reason.

      1.0
      Feb 4, 2019

      "Live to Work" Culture due to "More Managers less workers"

      Marketing business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has good branding department. Hence good self advertisement. Fortune 100 etc Product is good. But has run its course.

      Cons

      - Nepotism at its best. Marketing has the worst culture. Survival depends on the whims of the top management layer. - CMO and subsequently down-under directors has very bad management style of bullying , micromanaging, threatening with job termination and firing. - Not a healthy work environment - Bid your RSU goodbye as that is only show ..They will find a way to terminate before it vests Wished I had read the feedbacks from all former employees about Marketing before joining. Would have made a very informed decision.

      Viewing 85 - 87 of 5,682 Reviews
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      Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.