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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,682 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Aug 27, 2012

      Highly political company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is good and has potential to be improved. Salaries are competitive and there are free lunches on Fridays (there is free beer too).

      Cons

      There's way too much politics in the company and the middle management layer is very poor. Too many mid-level managers and directors with very few people actually doing the work. No longer a pre IPO company.

      5.0
      Apr 14, 2012

      Great people and culture. We're building a great company.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well-oiled machine, good core values, strong leadership. There is always a lot to do, but everyone is on board to get it done.

      Cons

      long hours - but that's based on knowing what it takes to build a world class company. Rapid growth means lots of challenges integrating people.

      5.0
      Apr 12, 2012

      Amazing opportunity - great teamwork, integrity, and execution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has grown tremendously in the last 1-2 years and has managed to maintain a start up culture, with a singular focus to change the way the service desk is run. The ServiceNow platform has the opportunity to disrupt the entire IT stack, and at the same time, crush the legacy players in the same way Salesforce did in Siebel and others. Everyone truly wants to help each other, but only top notch should apply. You will work hard, change is constant, and opportunity abounds.

      Cons

      People from big companies might have a hard time adjusting to the pace and rate of change. Expectations are high. Ability to execute is mandatory. Change is constant. Adaptability is imperative.

      Viewing 5677 - 5679 of 5,682 Reviews
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      Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.