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      ServiceNow

      Engaged Employer

      ServiceNow reviews

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      4.1

      81% would recommend to a friend

      (5,668 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Dec 31, 2012

      Technical Support Specialist

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very positive and empowering environment. The hiring interview as very professional and enjoyable. The people at ServiceNow are examples of the best in their field and always willing to help other employees.

      Cons

      Extra time is the norm always more the 40 hours weekly. You are expected to do 40 plus hours weekly. It would be nice if they had more vacation time.

      5.0
      Dec 2, 2012

      Exciting - we all contribute to building the company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting place to be! This is one of the best company break out opportunities I have personally had the chance to be part of. It's not often in that you can join a company at that right moment, where there is an amazing story behind it- and ahead of it. The company is still formative- ample room to have a significant impact. Strong financial performance and recent IPO Experienced Leadership- inspiring track records and past experiences coming together Technical challenge Cloud + IT + Enterprise customers + Global Customers passion and active customer communities Growing the company by referrals- bringing the best people you have worked with is a plus.

      Cons

      Challenges are shaped by recent success and growth, so not bad challenges to have. Still relatively under the radar a bit for a company with this much going for it.

      2.0
      Nov 26, 2012

      great technology to work with, poorly managed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company offers opportunity to work with mainstream technology. Company is hiring rapidly, lots of openings. Good people on the frontlines. The are willing to pay.

      Cons

      Management is a joke. Right hand doesn't know what the left hand is doing. Mangers seem overworked. Planning is haphazard. Little attention paid to quality of work and life. Interesting to see and hear that my experience is rather similar to others who have reported. Positive reviews sound suspiciously like plants from current management.

      Viewing 5659 - 5661 of 5,668 Reviews
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      Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.