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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,685 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Aug 17, 2014

      Great company to work for (pre-sales)

      Senior solution consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      great working environment, lots of experience, people are trusted to get the job done, high pressure but high reward, good pay and benefits, well thought out induction programme (better than I have experienced at much larger companies). Currently SN are beating the competition out of the park.

      Cons

      some people may not like the high pressure environment, everyone is expected to stand on their own two feet very quickly, you have to be a driver and a networker to thrive here.

      5.0
      Aug 13, 2014

      Great place to work

      Site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are tons of opportunity for you to grow. I have a great teamwork and excellent collaboration with my peers. (at least in my dept). Managers do care of their staff, and represent them to upper management on behalf of employees.

      Cons

      As company grows rapidly, I've seen some employees getting caught in the middle of some political issue, ending up leaving the company.

      5.0
      Aug 11, 2014

      Avoid

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities to travel and get Hilton HHonors reward points If you really want to join the development organization then your best bet is to be a developer. Not a good place for product managers at all. QE is a great place if your goal is mediocrity and limited career growth. Managers seem to get fired more frequently then ICs. Choose your VP carefully. Each VP org is vastly different with some much better than others. Try to get to know the organization ahead of time through friends and colleagues. Then hope the horse you're riding on doesn't get sent to the glue factory (your VP doesn't get fired).

      Cons

      No working from home. My manager repeatedly sent out emails to my team to remind us "The ServiceNow development organization doesn't allow for working from home as a common practice. Last minute emergencies exist and will be tolerated." She said if your car is in the shop then rent a car and make sure you're in the office. Picking up relatives or waiting for handyman are not considered legitimate reasons. This may be SOP in San Diego but not in Silicon Valley.

      Viewing 5605 - 5607 of 5,685 Reviews
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      Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.