ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 4, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great employee benefits and events - A work culture that values collaboration and team communication - Nice work spaces/break areas - Good compensation

Cons

- High paced and sometimes high stress - Lack of training for establishing and developing customer/client communication skills - Difficult to off load work before you take vacations and resume afterwards

5.0
Sep 29, 2020

Good

Recommend
CEO approval
Business Outlook

Pros

good company, nice office, flexible hours

Cons

customer support need to improve

Viewing 5362 - 5364 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.