ServiceNow reviews

4.1

80% would recommend to a friend

(5,724 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Oct 29, 2017

ServiceNow Procurement Division Needs a Revamp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organization is good, benefits are fine, give good snacks for free

Cons

The organization overall is a good one, but Management is poor. I worked in the Procurement division and was a very negative environment, bad management, micro managers and basically insecure, jealous group of women. Half the team did not have a college degree, management did not foster challenge or growth, it was essentially a paper pushing structure. The main manager was not even based in Santa Clara, which made no sense, as most of her team were based there. Not a forward thinking environment, women focused more on gossip and talking behind people's back - created drama. Would not recommend anyone apply for a position to work in procurement. Unprofessional, unrefined group of people where they lack analytical/progressive thinking.

4.0
Oct 24, 2017

Marketing Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management and great supportive teams. Hyper fast growth with lots to do .

Cons

Your typical growing pains.

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Glassdoor has 6,661 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.