ServiceNow reviews

Micromanaged by very biased Managers and Directors Very much bureaucratic and process driven without use of any common sense Managers are hired externally from Manager's friends circle or previous jobs without going through a full interview and internally if you are part of the 'friends' team then you will be promoted to Tech Lead or manager role No promotion or career growth . You are a machine unless you are friends with director No salary raise and no new shares either Lack of transparency Recognition and career growth is only possible if you are the Director's friend

To be frank, do NOT join ServiceNow if you: 1. Want a long term career where you move up through the ranks based on merit. 2. Expect a payrise within 3-4 years of tenure. 3. Expect clarity on metrics that clearly outline what you need to do, to be successful and subsequently promoted. The team has a select and small group of so called star performers who by virtue of their relationship with senior management receive benefits and regular promotions. It's sad to see the grafters including myself being regularly overlooked. This is the bulk opinion of a lot of peers. Management do nothing to encourage the more senior guys to assist the new hires during their onboarding. It's very much a them and us culture. Our HR department churns staff like crazy and it's a maze to channel feedback to them.