ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 13, 2022
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - Comprehensive health benefits - Looks good on resume

Cons

- Dysfunctional middle management - HRBP works solely for company, not employees - Popularity contest, social politics runs rampant - Grossly understaffed & expected to work 10-12 hr/day min. - No sense of responsibility/accountability, issues pushed from one team to another

3.0
Jun 7, 2022

No work life balance

Recommend
CEO approval
Business Outlook

Pros

Still growing at pace and lots of opportunities

Cons

More and more focus on selling whether the customer needs it or not. As it's grown the quality of hiring has deteriorated significantly and more and more random roles are being created. I was there for six years and thought it would be my job for life but the incessant drive to sell, sell, sell to maintain growth and deterioration in any form of work life balance means I recently left to seek new challenges

3.0
Jan 14, 2022

Losing Rocket Fuel for employees, boost for managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good equity RSU plan and opportunity for refreshers if you only care about work. However only IC3 level and above have decent opportunity

Cons

No Work Life Harmony / Balance

Viewing 520 - 522 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.