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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Dec 7, 2018

      bait and switch

      Managing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow has great potential, hard working employees and a strong leadership vision.

      Cons

      Most of the reviews here are with current employees, so I would take them with a grain of salt. I would only weight the alumni reviews. The middle management (Director level) is abhorrent. Lots is backbiting, and internal politics. They cultures are split between San Diego and Santa Clara and frequently each camp is at odds with each other. Salary’s are good, but don’t expect to get your RSUs, they have a tactics to pressure many employees out before they can vest. It’s common practice to conduct workforce replacement within a 12-18 cycle to reduce operating expenses.

      3.0
      Dec 6, 2018

      Bait and Switch

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They attract you with very gracious salary and stock option plans to snag you away from your current role and sell you on the potential growth and direction of the company. I appreciate my paycheck! Good Medical/Dental/Vision

      Cons

      The company has grown too rapid that their processes and systems do not support the growth and rate of hire. It is ridiculously hard to find any information or make informed business decisions. Also, be on the lookout for rapidly changing comp plans or not honoring to pay out MBOs. While they are gracious on salary and stock they are very frugal when it comes to cell phone coverage, company expenses, and they do not offer a stipend to cover remote employees. I have now figured out where Hungry and Humble originates... Hungry - have to constantly follow up with fellow team members to get anything done and pester your peers. Humble - we pay you a lot in salary, don't expect us to help cover anything else

      Viewing 5179 - 5181 of 5,738 Reviews
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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.