ServiceNow reviews

4.1

80% would recommend to a friend

(5,724 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 30, 2021

Stay away

Recommend
CEO approval
Business Outlook

Pros

Nothing was good, people were really stressed due to terrible management.

Cons

They do micromanagement, please stay very far away from them. Awful management, seriously crazy.

1.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

They offer good salary and benefits

Cons

Management is not open to new ideas. The team starts feeling insecure when new talent is taking things forward. All they want is monkey coding, they do not want parallel execution or readability of code. They invest a lot of time in monitoring our activity instead of extending help to new joiners. Instead of giving enough resources, they ask many questions as to why they require the resources. They invest a lot of time to prove us wrong, instead of making us right. In total, not a great place to work.

3.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Good product and generally have happy customers

Cons

Growing into a machine that talks a lot about good culture, values etc but doesn’t walk it in reality. Gone very old school large corporation, where everyone needs to say what management want to hear.

Viewing 379 - 381 of 5,724 Reviews

Glassdoor has 6,661 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.