Pros
*Left on good terms* 40 Hours guaranteed Most employees fun to be around Decent Overtime when you want it.
Cons
Supervisors lack knowledge, they push extra projects on you and don't show you how to do them so you get held accountable for any problems. No appreciation for special projects done. Upper management does not care about you, they will tell you to do something and when you do it yell at you. When brought in through a temporary agency you are told that you will be hired in within 3 months. This is a LIE - I had to seek other employment due to no health benefits for 8 months while waiting. Have to be careful of certain co-workers who will gang up on you, and cause a hostile work environment. Supervisors will 'mandate' you to over time when you shouldn't be due to their based on seniority system and when you bring the mistake to their attention they will make you work it or face attendance issues. Attendance policy is terrible, you could be leaving work to seek medical attention because you are so sick and you will still face points based on their terrible attendance policy even if you provide documentation. Upper management outside of the Call Center do not care how the manager of the call center treats the employees.